DSpace About DSpace Software

DSpace at The Copperbelt University >
School of Graduate Studies >
Theses/Disertations (Postgraduate students) >

Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/65

Title: Customer service management in the retail banks in Zambia
Authors: Atanga, Muyenga
Keywords: Banks
Retail banking
Customer service
Issue Date: 19-Jul-2011
Series/Report no.: Master of Business Administration (MBA);2000
Description: v,116p.
URI: http://hdl.handle.net/123456789/65
Appears in Collections:Theses/Disertations (Postgraduate students)

Files in This Item:

File Description SizeFormat
ATANGA, MUYENGA0001 - Customer service management in the retail banks in Zambia.PDF3.62 MBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.


Valid XHTML 1.0! DSpace Software Copyright © 2002-2010  Duraspace - Feedback